Under Wallet & Apple Pay, select Remove Items. In Japan, if you use a Suica, PASMO, or ICOCA card with Apple Pay, erase your iPhone or remove the Suica, PASMO, or ICOCA card from Apple Wallet. If your device is unresponsive, sign in to, select Devices, then select the unresponsive device. If your iOS device doesn't use a SIM card, contact your wireless service provider to get a new eSIM or suspend service if necessary. Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.Remove your device from your Apple ID device list.To protect your data, erase your iOS or iPadOS device. Whether youre looking for MacBook, iPad, or the latest Apple smart home electronics, explore our Apple store showcase and find innovative products to assist. If your device won't turn on or respond, finish as many steps as possible: Take these steps before you send in your device. Same Day Repairs Screen Repairs Battery Replacement Additional Repair Services Mac Desktop In Warranty /AppleCare Repair Out of. If you don't remember your Apple ID and password, go to iForgot. This policy is in force to prevent unauthorized persons from servicing your device without your knowledge. * If you're unable to turn off Find My, Apple might not be able to service your device. A form of personal identification, such as a driver’s license, passport, or other government-issued ID.Your device and any accessories that you need help with.Your sales receipt (if possible), in case your service requires proof of purchase.When you go, remember to bring these items: For example, schedule a Genius Bar reservation before you go to an Apple Store. This is especially important for certain repairs such as battery. If you haven't already, check whether you need an appointment before you go to a service location. Apple Stores, Apple Authorized Service Centers and unauthorized repair businesses. If your device is unresponsive, sign in to, select Devices, then select the unresponsive device. In Japan, if you use a Suica, PASMO, or ICOCA card with Apple Pay, erase your iPhone or remove the Suica, PASMO, or ICOCA card from Apple Wallet. Turn off Apple Cash and remove your cards and passes. If your device is unresponsive, sign in to, select Devices, then select the unresponsive device.If your device needs battery service, make sure that the battery percentage is at 30% or less when you bring it in, if possible.For some repairs, you'll need your Apple ID password to erase your device and turn off Find My.* For common repairs such as broken screens or dead batteries, you have a. If your device won't turn on or respond, finish as many steps as possible: The Genius Bar is a great resource for getting help with your Apple hardware issues. store for a battery replacement iPhone 6s Plus, iOS 12 Posted on 5:43 AM Reply Me too (75) Apple recommended KiltedTim Level 10 190,835 points You should really make an appointment at the Genius Bar. Follow these steps before you take your device to an Apple Store, Apple Authorized Service Provider, or carrier. Level 1 4 points Can I just walk into an Apple store for battery replacement Can I just walk into an Apple.
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